FAQs

Deciding on having a new kitchen designed and installed in an exciting prospect. Due to the importance of all interior design projects and the factors involved, there are certain questions we get from clients early on in the process about what we do.

To help you do your research and take the best steps forward with your ideas, please see our frequently asked questions.

Where Are You Based?

We work remotely and offer our services to clients in the Sussex and Surrey area. We bring the showroom to you, meaning we are flexible and competitively priced.

I’m Having an Extension; Will You Work From the Architects Plans?

Yes, we will require a DWG file or an original copy of your architects scale plans. As soon as we have the DWG file or hardcopy plan and a brief from you we are able to start working on your exciting project.

I Have a Small Budget, Can You Help?

Yes, we work on projects of all sizes. With being an independent business, we can source the best deals from our suppliers and offer more choice. Prior to working on any project we ask clients for an indication of their budget so we can tailor the project to suit them. However, on average our kitchens start from £8,000 up to £20k upwards, not including the installation of your kitchen and associated works.

Do You Offer Financing Options?

At Polished Kitchen Designs LTD, we are committed to delivering excellent service and we understand that many customers may prefer the option of paying with finance.

So, we’ve partnered with established credit brokers, Ideal4Finance, to enable customers to spread the cost of purchase with manageable monthly payments.

Do You Have Samples of Your Products?

Yes, at the design presentation we will bring to you all of the relevant samples for your concept. We have door samples, colour swatches, handles, worktop samples, and many more samples which we bring to your home. Once we have confirmed the spec for the project we leave a set of the samples with you so you can source your flooring, paint colours, furniture etc.

Is There Any Where We Can See the Kitchens You Supply in a Showroom?

Yes! Whilst we have a vast array of sample doors, brochures and worktop samples to show you we also appreciate some of our clients still want to see full kitchen displays to get a real feel for what they are buying. We can take you to our suppliers exclusive £1.5 million showroom near Windsor (which isn’t open to the general public) for a truly inspirational visit where you can pick out your own personal touches for your kitchen.

Can I See Any Kitchens You Have Installed in the Local Area?

Yes, we have past clients who are happy to share their completed kitchen projects and experience with Polished Kitchen Designs. We also have a portfolio showcasing some of our installations.

Can We Just Get a Design From Polished Kitchen Designs?

Yes. If you are outside our Sussex catchment area for the full design and project management service then we do offer a design only package. This is perfect if you are looking for a professional design, plan, CAD images and full component list so can source your own kitchen.

Where Do You Get Your Kitchens From?

Our kitchens come from a leading supplier – Second Nature whom we have worked with for a number of years and are of superior quality. We have the kitchen carcasses made locally here in the UK which means we can have a more bespoke approach when designing your kitchen, this gives us much more flexibility than the big national sheds you may have visited so we can overcome problems and work with tricky spaces that don’t find the ‘normal’ mould! All of our carcasses are built rigid with either Hettich or Blum hinges and drawerboxes, and Kessebohmer wireworks.

What Are Your Payment Terms?

When you are ready to proceed with your project we ask for a 30% deposit payment- this payment secures the price for you and also books the installation slot with our fitters. This is then followed by a 60% interim payment which is to be transferred to us 3 weeks before your installation starts. This enables us to start the production of your kitchen. The final 10% balance payment is then due when you have had the kitchen delivered to your home.

Is Installation Included in Your Prices?

Yes, our full quote for your kitchen will include the installation of your kitchen. Unlike some of our competitors we feel it is important to provide you with an accurate installation quote which covers the installation of your kitchen and any associated works, ie tiling, decorating, electrics etc. This is why we arrange a site meeting with the fitter to run through your requirements prior to us giving you a quote for the whole project. This ensures you get an accurate quote before you commit to the project so that there aren’t any nasty hidden costs once the project is underway. This process also means that you will have met the fitter before he arrives to install your kitchen, as we understand from personal experience the importance of knowing the person who will be working in your home.

Couldn’t Find What You’re Looking For?

We appreciate you may have many questions when starting to think about your project and are more than happy to help if you can’t find what you need here. Based in Sussex, please feel free to pick up the phone and call us on 07708 299939 / 07708 299389 or email info@polishedkitchendesigns.co.uk.

Book Your Initial Design Consultation Today

If you have any questions or would like an informal chat about your Sussex kitchen project, please do not hesitate to get in touch. We would be delighted to hear from you.

BOOK A DESIGN CONSULTATION

What Our Clients Say

    
 
 
        
   Vanessa Lawes 
 13 March 2024
 
 
  Fantastic service and a lovely kitchen - thank you.
  
 
       
   Cheryl Buckley 
 7 March 2024
 
 
  Sarah and Amy designed our kitchen for us as part of an extension/renovation project. From the first meeting, they were wonderful. They accommodated all of our needs and came up with suggestions we hadn't even considered to provide us with the best kitchen for our family, with the space we had to work with. They were able to suggest ways to bring costs down when we were concerned about our budget. They were always super helpful, prompt, friendly and professional. They brought so many samples for us to look at, including a variety of worktops, handles and cabinet doors which really helped us with our final choices.

The personal touch is so invaluable when a renovation can be so so stressful. They coordinated and communicated with our builder brilliantly, and oversaw the entire delivery and installation, including worktop templating/fitting. They filled me with confidence and made that part of the process seamless.

Honestly, I didn't realise how a kitchen could totally change family life, but it has. We spend so much time together as a family in there now, I'm no longer cooking on my own in another room from the family! We are all so happy with the end result and it wouldn't have been possible without Sarah and Amy. Thank you ladies!
  
 
       
   Stuart Bailey 
 17 December 2023
 
 
  We contacted Sarah and Amy with a rather challenging task! My wife and I live in a small Victorian cottage and previous kitchen designers had struggled to see how they could work with the space. Sarah and Amy weren't phased by this at all and came up with a design that was not only extremely practical and asthetically great, but actually managed to give us more space! They were so easy to work with -nothing was too much trouble, they gave us great advice and were very patient when we kept changing our minds about things! Their kitchen fitter Jonny was also excellent and really brought the designs and vision to life. We are absolutely thrilled with the results and would highly recommend Polished Kitchen Designs to anyone looking for a high quality bespoke kitchen.
  
 
       
   Neil Smith 
 5 December 2023
 
 
  I have worked with Amy and Sarah many times now and I have to say that each time has been flawless, service and attention to detail is second to none.  They make sure each customer is heard and they create a dream that exceeds expectations and at a great price as well.  I look forward to working with them on many more projects.
The quality of their kitchens is simply brilliant
  
 
       
   Carol Houghton 
 22 November 2023
 
 
  Sarah and Amy are absolutely brilliant. They carried out a few sites visits to see the space and help us decide what would work for us and what we wanted/needed from a new kitchen. They patiently listened to our ideas and suggested alternatives that could work better. They understood and cared how we use the kitchen and what seemingly small things matter.

They provided us with samples which we could keep for a few weeks to see how they changed in the light and take with us when choosing paint and flooring.

Much of the items we went for were recommendations from Sarah and Amy. They recommended really high quality products which sat within our budget.

Throughout the projects Sarah and Amy were quick to respond and always patient with our many questions. They are experts and carefully handling different preferences between a couple and finding a design and products thst keep both happy!

Having had other companies provide quotes we know that Polished Kitchens are slightly more but so worth the money for the ease, professionalism and standard provided. They didn't say yes just to please but offered even better ideas so that we can now say we cant imagine having a kitchen more perfect than ours is now. We really love and sarah and Amy made sure the experience was as stress free as possible. We would recommend them to anyone.

The kitchen fitter they use, Jonny is also incredible and did an immaculate job. He went above and beyond with extra touches and attention to detail.

Thank you so much.
  
 
       
   Rachel Leach 
 20 October 2023
 
 
  I can highly recommend Polished Kitchen Designs, who have just designed our kitchen within our house renovation. Amy and Sarah are so lovely to work with, they accommodated many changes throughout our build as the space was completely new. The designs they produced were really thorough and easy to view and visualise and the range of styles they have available is brilliant. We were able to go to their suppliers showroom to view all of the products. Couldn't be happier with our kitchen, absolutely love it and really such an easy and enjoyable process with them both. Thank you Amy and Sarah xx
  
 
       
   Helen Allen 
 27 July 2023
 
 
  Amy and Sarah are very professional, knowledgeable and helpful, and made the whole experience stress free and with no hard sell. We are delighted with our new kitchen.
  
 
       
   Lucy Deeble 
 6 July 2023
 
 
  If you are thinking about getting a new kitchen, we highly recommend Amy & Sarah of Polished Kitchens Designs. They were extremely helpful in choosing the best design for us, working with our budget, and thinking about the details such as handles and worktop. Their level of service is phenomenal. We are thrilled with the result and can’t wait to show it off! Thank you so much, we love our new kitchen 😍
  
 
       
   Andy Henry 
 7 January 2023
 
 
  Amy and Sarah were recommended to us by our builder when we were first considering updating our kitchen. From the very first meeting through the whole of the build and installation, we have been so impressed by their knowledge, design insight, attention to detail and professionalism.

The initial design process was carried out via a number of meetings where our thoughts and ideas were discussed. A couple of design concepts were proposed where it was shown how we could use our space much more effectively. The end result has been a kitchen that we love more and more each day. Everything is situated in the optimal position and the whole design works so well. For us, we did not take down any walls or undertake major structural changes, and yet the transformation of our kitchen is astounding.

We would highly recommend Polished Kitchens to anyone interested in updating their kitchen. You will not be disappointed. Thank you Amy and Sarah for bringing our wonderful kitchen to life.
  
 
       
   Lori Swale 
 14 October 2022
 
 
  Fantastic service! The process of choosing the kitchen design was so smooth and easy. Thank you Sarah and Amy! Timing promises were met. The kitchen is beautiful. I wholeheartedly recommend Polished Kitchens for a hassle free process and good product.
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 21 reviews

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