FAQs

Deciding on having a new kitchen designed and installed in an exciting prospect. Due to the importance of all interior design projects and the factors involved, there are certain questions we get from clients early on in the process about what we do.

To help you do your research and take the best steps forward with your ideas, please see our frequently asked questions.

Where are you based?

We work remotely and offer our services to clients in Sussex, Surrey and Kent and the surrounding areas. We bring the showroom to you, meaning we are flexible and competitively priced!

I'm having an extension; will you work from the architect's plans?

Yes, we will require a DWG file or an original copy of your architects scale plans. As soon as we have the DWG file or hardcopy plan and a brief from you we are able to start working on your exciting project.

I have a small budget; can you help?

Yes, we work on projects of all sizes.

With being an independent business, we can source the best deals from our suppliers and offer more choice. Prior to working on any project we ask clients for an indication of their budget so we can tailor the project to suit them.

However, on average our kitchens start from £8,000 up to £20k+, not including the installation of your kitchen and associated works.

Do you offer financing options?

At Polished Designs LTD, we are committed to delivering excellent service and we understand that many customers may prefer the option of paying with finance.

So, we’ve partnered with established credit brokers, Ideal4Finance, to enable customers to spread the cost of purchase with manageable monthly payments.

Do you have samples of your products?

Yes, at the design presentation we will bring to you all of the relevant samples for your concept. We have door samples, colour swatches, handles, worktop samples, and many more samples which we bring to your home.

Once we have confirmed the spec for the project we leave a set of the samples with you so you can source your flooring, paint colours, furniture etc.

Is there anywhere we can see the kitchens you supply in a showroom?

Yes! Whilst we have a vast array of sample doors, brochures and worktop samples to show you we also appreciate some of our clients still want to see full kitchen displays to get a real feel for what they are buying.

We can take you to our suppliers exclusive £1.5 million showroom near Windsor (which isn’t open to the general public) for a truly inspirational visit where you can pick out your own personal touches for your kitchen.

Can I see any kitchens you have installed in the local area?

Yes, we have past clients who are happy to share their completed kitchen projects and experience with Polished Designs. We also have a portfolio showcasing some of our installations.

Can we just get a design from Polished Designs?

Yes. If you are outside our Sussex catchment area for the full design and project management service then we do offer a design only package.

This is perfect if you are looking for a professional design, plan, CAD images and full component list so can source your own kitchen.

Where do you get your kitchens from?

Our kitchens come from a leading supplier – Second Nature whom we have worked with for a number of years and are of superior quality.

We have the kitchen carcasses made locally here in the UK which means we can have a more bespoke approach when designing your kitchen, this gives us much more flexibility than the big national sheds you may have visited so we can overcome problems and work with tricky spaces that don’t find the ‘normal’ mould!

All of our carcasses are built rigid with either Hettich or Blum hinges and drawerboxes, and Kessebohmer wireworks.

What are your payment terms?

When you are ready to proceed with your project we ask for a 30% deposit payment- this payment secures the price for you and also books the installation slot with our fitters.

This is then followed by a 60% interim payment which is to be transferred to us 3 weeks before your installation starts. This enables us to start the production of your kitchen.

The final 10% balance payment is then due when you have had the kitchen delivered to your home.

Is installation included in your prices?

Yes, our full quote for your kitchen will include the installation of your kitchen.

Unlike some of our competitors we feel it is important to provide you with an accurate installation quote which covers the installation of your kitchen and any associated works, ie tiling, decorating, electrics etc. This is why we arrange a site meeting with the fitter to run through your requirements prior to us giving you a quote for the whole project.

This ensures you get an accurate quote before you commit to the project so that there aren’t any nasty hidden costs once the project is underway.

This process also means that you will have met the fitter before he arrives to install your kitchen, as we understand from personal experience the importance of knowing the person who will be working in your home.

Can't find what you’re looking for?

We appreciate you may have many questions when starting to think about your project and are more than happy to help if you can’t find what you need here.

Based in Sussex, please feel free to pick up the phone and call us on 07708 299939 / 07708 299389 or email info@polishedkitchendesigns.co.uk.

Book Your Initial Design Consultation Today

If you have any questions or would like an informal chat about your Sussex home design project, please do not hesitate to get in touch. We would be delighted to hear from you.

BOOK A DESIGN CONSULTATION

What Our Clients Say

    
 
 
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   Linzi Hazell 
 7 July 2026
 
 
  We have just had our bathroom completely redone by Sarah & Amy. Wow! From the initial meet to discuss options, selecting the fixtures and fittings, receiving the design through to the installation, everything has been seamless. Sarah & Amy understood our vision, were on hand to advise us and we are so pleased with the results. Jonny, who fitted the bathroom, was excellent. So pleased with everything from start to finish.  Considering a bathroom is quite a big upheaval, it really didn’t feel like that and has been 100% worth it, the results speak for themselves. Thank you.
  
 
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   Ruth Stephens 
 24 April 2026
 
 
  From start to finish of our kitchen design and fitting, we had excellent service, attention to detail, quality products and the finished result is an utter transformation. It’s a pleasure to cook, socialise and relax in there. Thankyou Amy, Sarah, Jonny, Guy, Charlotte and James. (Also Hancocks plumbing).
  
 
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   Katy Parrott 
 1 February 2026
 
 
  Sarah and Amy were a joy to work with from start to finish,  and their fitter Jonny was amazing! Our small kitchen had to accommodate many requests,  not least the comfort and security of our labradors.  I wanted to redesign the layout to incorporate a "working from home " area. Amy and Sarah could not have tried harder to source the items I wanted, and the design absolutely met what I had dreamt of. Jonny was incredible.  Easy to work with,  nothing was a problem.  His attention to details was outstanding and the quality of his work is second to none. I would 100% recommend to anyone!
  
 
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   P D (Denderz) 
 29 January 2026
 
 
  Perfect experience with Sarah and Amy, thank you
  
 
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   Georgina Hyslop 
 10 December 2025
 
 
  Amy & Sarah were invaluable with the design and installation of our new utility and kitchen. The end to end service that they provide is exceptional from design ideas to snagging and support, all at a very reasonable cost. We would recommend them to anyone looking to install a new kitchen in the West Sussex area.
  
 
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   Maximillian Brown 
 21 July 2025
 
 
  We had an amazing experience working with Amy and Sarah from first phone call intro to final kitchen meeting. We had a pretty clear idea of what we wanted from a new kitchen and a crazy timeline due to a baby on the way. Polished took our initial ideas, improved them and bought them to life on time while working with and respecting our budget. After living in our kitchen for a couple of months the attention to detail of functionality and quality of build really shines through, everything is just were it should be and we love cooking again and are so proud to show people are new kitchen! I would advise any of my friends to work with them to bring their kitchen to life. Thank you again
  
 
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   Jane Nurse 
 7 January 2025
 
 
  I would thoroughly recommend Sarah and Amy from Polished Kitchen Designs.  We are delighted with our kitchen! From start to finish, they were friendly and professional and  provided a great service.  The kitchen design process was smooth and they were always quick to respond to any questions. The kitchen furniture is of a really good standard.  The project ran to time and Jonny the builder they work with was exceptional, with incredible attention to detail.  We are very happy customers.  Thank you!
  
 
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   Tom and Steph 
 12 August 2024
 
 
  We are absolutely delighted with the service we received from Amy and Sarah. First off, they are both incredibly friendly and clearly know what they’re doing. The process of picking out a kitchen and everything that went with it was made very easy for us and the final product is better than we could have imagined. It is our dream kitchen and we’re so happy with it. Highly recommend Polished Kitchens to anyone looking to get their kitchen done.
  
 
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   Bri Ansley 
 11 August 2024
 
 
  Amy and Sarah were completely brilliant from initial introduction all the way to completion. We loved all their ideas and attention to detail during the design phase. They will easily create a visually stunning space, unique to you, but more importantly will ensure every element is coherent and functional. It’s obvious they genuinely love what they do and are exceptional at it. Thank you so much for helping us create such a wonderful space, we love it!
  
 
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   Georgina Griggs 
 22 July 2024
 
 
  The whole experience with these ladies was clear, efficient and seamless. They listened and responded to my requests and guided where necessary.
  
 
  
  
 
 
   Google rating score: 5.0 of 5, based on 29 reviews